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Prestige Automobile Sdn. Bhd.
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Prestige Automobile Sdn. Bhd.
Lot 1064, Blok 7, Sejingkat Industrial Estate
,
93050 Kuching, Sarawak Muara Tebas Land District
Contact
Brand contracts
Opening hours
Location
Sale
Service
Reviews
5 Stars
(69)
4 Stars
(10)
3 Stars
(3)
2 Stars
(0)
1 Star
(0)
Satisfaction
Overall satisfaction with the dealer services (verified reviews).
Satisfaction
Customer care
Satisfaction in general with the customer service provided by the employees.
Customer care
Organisation
Overall satisfaction with the way things were organised by the Dealer.
Organisation
Competence
Overall satisfaction with the advice received from the staff at the Dealer.
Competence
Vehicle satisfaction
Satisfaction with the current vehicle.
Vehicle satisfaction
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dealer-detail.description.EXPLANATION_MY
dealer-detail.overview.EXPLANATION_MY
More metrics
82
Reviews
5
answered
11/28/2022
GEOFFREY GALING A.
verified rating
Prestige Auto honest feedback
Overall assessment of the dealer (verified): Good service but their spare parts stick are limited. Need to inform them what you need to replace and ask them if they have stock for the spare parts. Need to open up more service center in Sarawak. Choices are limited. I’m in Bintulu I have to go to 3rd parties workshop if I need to service my car other than Prestige Auto in Kuching which is 600km away from Bintulu.
§57a-Begutachtung (Pickerl)
Software-Update/-Upgrade
Routinemäßige Inspektion - Wartungsarbeiten
Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme
11/25/2022
GEE FEN P.
verified rating
Customer service at the heart of VW dealership
Overall assessment of the dealer (verified): Despite initial servicing issues, VW did their utmost to resolve all issues in the end.
Routinemäßige Inspektion - Wartungsarbeiten
11/25/2022
BIN AHMAD N.
verified rating
Staff support
Overall assessment of the dealer (verified): Good staff
§57a-Begutachtung (Pickerl)
11/22/2022
SAMUEL SIAW HU T.
verified rating
2022 service
Overall assessment of the dealer (verified): Hassle free service
Routinemäßige Inspektion - Wartungsarbeiten
11/22/2022
CHRISTOPHER BIING SHIUN S.
verified rating
Smooth transaction
Overall assessment of the dealer (verified): Office area can be improved for better experience
Routinemäßige Inspektion - Wartungsarbeiten
11/9/2022
GEOK SIENG C.
verified rating
Quite good
Overall assessment of the dealer (verified): Appointment and speed of work are well arranged. However, the problem ( 2 sensors) is only solved for a few days, the same problems return ( 4 lights appear again on the screen as before). It needs to be serviced again! I will have to call them again!!
Routinemäßige Inspektion - Wartungsarbeiten
Zubehöreinbau
10/28/2022
Wooi Kok L.
verified rating
Good service by VW Prestige Kuching
Overall assessment of the dealer (verified): Superb service and fast turnaround
Sonstiger unvorhergesehener Aufenthalt (z.B. Unfall)
1 people find this review helpful
10/12/2022
BIN ROSLI A.
verified rating
Excellent service center - A saving grace of my disappointing Volkswagen ownership
Overall assessment of the dealer (verified): The service advisor assigned to me was very friendly and provided accurate and timely update on the service. I am glad that that the service center employs such courteous employee even though the service center might not look that nice.
Routinemäßige Inspektion - Wartungsarbeiten
Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme
9/26/2022
Choon Yiew Andy J.
verified rating
Very good service
overall the service provided by dealer is very good, however, I would be more delight if they can move to a nearer location and also provide the instalment payment plan just like West Malaysia.
§57a-Begutachtung (Pickerl)
9/23/2022
MEE KON N.
verified rating
Excellent Service
Overall assessment of the dealer (verified): The service advisor and technician are friendly and attentive to resolve the issue.
Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme
9/12/2022
TAANGTORUN TISEN M.
verified rating
Tip top service workmanship
Overall assessment of the dealer (verified): Good Service
Routinemäßige Inspektion - Wartungsarbeiten
9/9/2022
CHONG BENG ALAN L.
verified rating
Good
Clean engine compartment
Routinemäßige Inspektion - Wartungsarbeiten