tiguan

well but not the best yet

Replacement part

Service officer Mr Hillary very helpful. Observation to be improved is the facility. Place is dusty

Good

Overall assessment of the dealer (verified): He provided immediate responses to me. He is also very friendly, helpful, and responsible.

Volkswagen center kuching should have luxurious and comfortable place

Overall assessment of the dealer (verified): because the Volkswagen workshop helped a lot with my car damage quickly and quickly even if I just asked via whatsapp

Overall satisfaction

Overall assessment of the dealer (verified): Very prompt and friendly

Excellent service centre

Overall assessment of the dealer (verified): Good services provided.

Room to improve for work shop Enviroment.

Did not like the dusty floor at workshop

Good service. Courteous staffs. Very helpful

Good service

5-star

Service and repair

Great maintenance service but poor/ ugly location

Organization: Workshop is in a temporary location sharing with other company. While the personnel and maintenance service are good, the venue/location is bad. Please get a proper service center.

After sale service

Overall assessment of the dealer (verified): The service was good and there are some important improvement needed such as laptop for car scanner which can't scan outside of Kuching center which is really trouble for customer from other part of Sarawak to get their car scanned. It's really costly and troublesome.