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Prestige Automobile Sdn. Bhd.

Prestige Automobile Sdn. Bhd.

4.8

100%

82 Reviews

Lot 1064, Blok 7, Sejingkat Industrial Estate

93050 Kuching, Sarawak Muara Tebas Land District


Volkswagen

Sale

Service

Reviews

5 Stars

 

(69)

4 Stars

 

(10)

3 Stars

 

(3)

2 Stars

 

(0)

1 Star

 

(0)

Satisfaction

4.80

Customer care

4.89

Organisation

4.83

Competence

4.85

Vehicle satisfaction

4.45

dealer-detail.overview.EXPLANATION_MY

4.89

More metrics

5
Volkswagen

Prestige Auto honest feedback

Overall assessment of the dealer (verified): Good service but their spare parts stick are limited. Need to inform them what you need to replace and ask them if they have stock for the spare parts. Need to open up more service center in Sarawak. Choices are limited. I’m in Bintulu I have to go to 3rd parties workshop if I need to service my car other than Prestige Auto in Kuching which is 600km away from Bintulu.

§57a-Begutachtung (Pickerl)

Software-Update/-Upgrade

Routinemäßige Inspektion - Wartungsarbeiten

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

GEOFFREY GALING A.
11/28/2022
5
Volkswagen

Customer service at the heart of VW dealership

Overall assessment of the dealer (verified): Despite initial servicing issues, VW did their utmost to resolve all issues in the end.

Routinemäßige Inspektion - Wartungsarbeiten

GEE FEN P.
11/25/2022
5
Volkswagen

Staff support

Overall assessment of the dealer (verified): Good staff

§57a-Begutachtung (Pickerl)

BIN AHMAD N.
11/25/2022
5
Volkswagen

2022 service

Overall assessment of the dealer (verified): Hassle free service

Routinemäßige Inspektion - Wartungsarbeiten

SAMUEL SIAW HU T.
11/22/2022
4
Volkswagen

Smooth transaction

Overall assessment of the dealer (verified): Office area can be improved for better experience

Routinemäßige Inspektion - Wartungsarbeiten

CHRISTOPHER BIING SHIUN S.
11/22/2022
4
Volkswagen

Quite good

Overall assessment of the dealer (verified): Appointment and speed of work are well arranged. However, the problem ( 2 sensors) is only solved for a few days, the same problems return ( 4 lights appear again on the screen as before). It needs to be serviced again! I will have to call them again!!

Routinemäßige Inspektion - Wartungsarbeiten

Zubehöreinbau

GEOK SIENG C.
11/9/2022
5
Volkswagen

Good service by VW Prestige Kuching

Overall assessment of the dealer (verified): Superb service and fast turnaround

Sonstiger unvorhergesehener Aufenthalt (z.B. Unfall)

Wooi Kok L.
10/28/2022
5
Volkswagen

Excellent service center - A saving grace of my disappointing Volkswagen ownership

Overall assessment of the dealer (verified): The service advisor assigned to me was very friendly and provided accurate and timely update on the service. I am glad that that the service center employs such courteous employee even though the service center might not look that nice.

Routinemäßige Inspektion - Wartungsarbeiten

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

BIN ROSLI A.
10/12/2022
5
Volkswagen

Very good service

overall the service provided by dealer is very good, however, I would be more delight if they can move to a nearer location and also provide the instalment payment plan just like West Malaysia.

§57a-Begutachtung (Pickerl)

Choon Yiew Andy J.
9/26/2022
5
Volkswagen

Excellent Service

Overall assessment of the dealer (verified): The service advisor and technician are friendly and attentive to resolve the issue.

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

MEE KON N.
9/23/2022
5
Volkswagen

Tip top service workmanship

Overall assessment of the dealer (verified): Good Service

Routinemäßige Inspektion - Wartungsarbeiten

TAANGTORUN TISEN M.
9/12/2022
5
Volkswagen

Good

Clean engine compartment

Routinemäßige Inspektion - Wartungsarbeiten

CHONG BENG ALAN L.
9/9/2022