wonderful experience, i never feel like this before

very good service

Overall rating of the dealer (verified): we bought more the 5 unit very good

5****

Have done multiple services and warranty claims from this centre.

Volkswagen Kuantan Service Centre

MHV Autohaus, Gombak Dear valued customer, thank you for taking the time to complete this survey and we truly appreciate it. At Volkswagen Gombak, we always strive for continuous improvement in order to serve you better. Feel free to reach out to us via our general line at 03-4022 0988 if you have any further comments, concerns or suggestions you wish to share and we'll do better next time. Looking forward to serve you again soon. Thank you.

Organization: Recent visit was very disappointed due to explanation was not satisfy and problem still not rectified.
Repair quality: Have to come back since the problem still occur.
Customer care: Nope, we have to wait too long and no curtessy was given.

2 star

Overall rating of the dealer (verified): SC complies to all my needs regarding the repair done to the car. The SA was excellent, provide a good explanation on the problem and what is the remedy.

Repairs done to the car KDG8866

Good cooperation and easy to communicate with. All staff are friendly and helpful. I do satisfied over all services. Will continue using this service

Excellent

good experience purchaseing a car that ive been looking for all this years

the best

Repeat customers / referrals , Persuasive but not pushy

**********

Good service as always, recommended service center in east coast region

VW Kuantan

Overall rating of the dealer (verified): polite staff. Convenient that I can drop my car off during the weekend. and the speed of servicing was good

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