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Goh Brothers Motor, Volkswagen Setia Alam
97%
Goh Brothers Motor, Volkswagen Setia Alam
No 22A,Persiaran Setia Dagang
,
40170 Setia Alam, Seksyen U13, Shah Alam
Contact
Brand contracts
Opening hours
Location
Sale
Service
Das Weltauto
Reviews
5 Stars
(71)
4 Stars
(4)
3 Stars
(2)
2 Stars
(1)
1 Star
(1)
Satisfaction
Overall satisfaction with the dealer services (verified reviews).
Satisfaction
Customer care
Satisfaction in general with the customer service provided by the employees.
Customer care
Organisation
Overall satisfaction with the way things were organised by the Dealer.
Organisation
Competence
Overall satisfaction with the advice received from the staff at the Dealer.
Details
Competence
Vehicle satisfaction
Satisfaction with the current vehicle.
Vehicle satisfaction
dealer-detail.overview.EXPLANATION_MY
dealer-detail.description.EXPLANATION_MY
dealer-detail.overview.EXPLANATION_MY
Recommendation
Dealer recommendation
Recommendation
More metrics
79
Reviews
1
answered
9/23/2023
MOHD RUSLAN M.
verified rating
Ok
Reparatur
9/22/2023
EE WEE K.
verified rating
excellent
Service
9/13/2023
MOGANATHAS P.
verified rating
VW Service Experience
Overall assessment of the dealer (verified): No follow up by SA for coolent pump replacement cost
Service
9/8/2023
JULAIHI B.
verified rating
4 star
Service
9/6/2023
Bin Hashim A.
verified rating
Excellent
Service
8/25/2023
KAI YIN C.
verified rating
Prompt problem identification.
Overall assessment of the dealer (verified): Prompt problem identification with detailed explanation.
Reparatur
8/24/2023
Binti Abdullah R.
verified rating
Reliable car dealer
Overall assessment of the dealer (verified): I have good experience with your staff. His name is Ahmad Redzuan. He is very dedicated, punctual, approachable, reliable, and have good attitude.
Fahrzeugkauf
8/17/2023
KA YEE L.
verified rating
HIGHLY SATISFIED
Overall assessment of the dealer (verified): STAFF IS VERY HELPFUL AND FRIENDLINESS IN ALL EXPLANTION.
Fahrzeugkauf
8/7/2023
YOON TING S.
verified rating
Excellent service
Fahrzeugkauf
8/3/2023
Lee Y.
unverified rating
Best service
Besr serve and fast getting car
Fahrzeugkauf
7/25/2023
SOON YEAW E.
verified rating
Poor Service Quality
Repair quality: See below Organization: I normally took my car to Glenmarie outlet and decided for the first time to your outlet as I stay nearby. I was doing a regular 75K KMs maintenance services, I was advised to add on "Multi purpose additive" costing RM200+. Guess what? When I went home after took my serviced car from your workshop....... the bottle of "Multi purpose additive" (remain unused) is placed in the passenger door. This is a joke for your service man is not doing his job at all. Also - your invoices has the additional RM50 (Misc) charges - yet Glemnarie outlet never had such charges. Congratulations to your great service and pricing model - You had earned "no future visit" to your workshop.
Service
7/20/2023
A/L Ramasamy N.
verified rating
Excellent
Overall assessment of the dealer (verified): Got the car within 2 weeks....the sales man responded very fast. All communication via online.
Fahrzeugkauf