Ten Star Rating

Ten Star Dealership, not just Five Star

Best Service Assistant

My car periodic service all done by this MHV Gombak, with same Service Advisor, Mr. Lua.

Good.my car was handled by mr lua wing wai.a senior advisor at gombak sc vw.he was very professional in managing my case.thanks to him,my car was done service on time.

All parts need  to change done on time and claimed under warranty. Very pleasent experience. Thanks to mr lua senior advisor settled my service and maintainance

Volkswagen Tiguan

Overall rating of the dealer (verified): Sales Advisor Mr Sean and Service Advisor Mr Lua the services was very good

5 STAR

Well manner service assistance. Very clean environment. Good food provided.

Very much satisfactory

Overall rating of the dealer (verified): Your staff treated me very well every time I brought my car for service etc. They informed me what they wanted to do and provided me some advices where necessary. They even made a follow up checking and call to find out if everything was ok to the car after the service rendered. This action is very commendable indeed.

Excellent Service from VW Service Centre,Jln Gombak.

Overall rating of the dealer (verified): Lua has always been my service advisor.He is most helpful,efficient.When I was trapped in my locked car and car could not start,I called him on my handphone for help.It was an emergency.Lua was most reassuring and helpful.He told me not to worry and to keep trying to unlock the door which finally opened.When I brought my car to VW service centre,Lua attended to me personally.He called me when spare part had arrived,made sure my car was repaired.I only look for Lua whenever I service my car or send it in for repair.

Smooth driving

Overall rating of the dealer (verified): I am very satisfied with the updates and explaination given on status of vehicle.

GOLF GTI MAINTENANCE REVIEW (MHV AUTOHAUS GOMBAK)

VERY GOOD SERVICE BY THE SERVICE ADVISOR.

SERVICE RATING

All good. Alex was good and supportive. Thanks.

Service review POLO

Good service and room to improve

4 star

Overall satisfied with the service