Thank You Amirol & FA Wagen

knwoing Amirol for years but never comitted with any purchase until finally this purchase is successfully delivered after several years of knowing him from 1st showroom visit since 2023. Appriciate his patience and he still deliver his level best of communication and producst. TQ

Appreciation for Exceptional Effort

It took five visits to the service centre before the issue was finally resolved, as the team had to go through several rounds of trial and error. This was quite inconvenient, as I had to travel between my office and the service centre during peak traffic while juggling work meetings. That said, I would like to commend Ian for his exceptional customer service. Although the Android Auto Bluetooth issue ultimately could not be resolved, he went above and beyond by escalating the matter to headquarters and coordinating with teams in Singapore and Germany in every effort to find a solution. His persistence, dedication, professionalism, and commitment to seeing the issue through to closure are truly commendable. His outstanding support is the main reason I am still giving a positive review despite the inconvenience.

Good car service and customer relation

Overall rating of the dealer (verified): The PIC keep in the loop of the status of the car.

Very good

Overall rating of the dealer (verified): I cant remember the name. it is not ian. very good follow up.

Great customer service

It was a very smooth and helpful experience.

Good Service and Extra Effort

Overall, I am very satisfied with the dealer. The staff went the extra mile to deliver the car even after working hours.

Outstanding Experience Purchasing My Car

Overall rating of the dealer (verified): Mr. Razak from FA Glenmarie delivered outstanding service with remarkable attention to detail. His professionalism and dedication were truly exceptional.

Good service

Very good service. Comprehensive check and claims and repairs

Good professional service

Friendly, professional staff. Always courteous and helpful. Service is done quickly. Willing to go above and beyond in assisting customers.

Good service

Good service as usual. My favourite service center so far

Smooth service and good customer relationship

Overall rating of the dealer (verified): Good customer service and professional technician. Problem free experience.

Im very satisfied on my purchased of VW Arteon. Sales Consultant En Ghaz is very professional and knowledge person, keep updating me regarding the status of the car. Process is very smooth since day 1 to the delivery day even i have to wait until 3 months to get the car because the tax issue. i will not hesitate to recommand the dealer VW sri hartamas to my friends and relatives. Thanks a lot En Ghaz and En Amirol.

Overall rating of the dealer (verified): very satisfied with the SC service. Keep updating me regarding the process and status of the car even i have to wait for 3 months to get the car because of the tax issue. Overall im very satisfied. Thanks to En Ghaz and En Amirol, they are very professional.