5star

5 star good for servises n explaind

Fast response

Experience guy, will explain details for what issue and advise.

Excellent service and smooth buying experience

Very satisfied with the overall experience with this dealership. The process was smooth, fast, and well explained from start to finish. Staff were friendly, responsive, and helpful in answering all my questions. Delivery arrangement and documentation were handled professionally. Highly recommended for anyone looking for a hassle-free car buying experience.

Service Routine Review

Overall rating of the dealer (verified): I’ve been coming to FA Wagen since 2012, and it always feels like a familiar, welcoming place. The environment is great, the coffee machine is excellent, and they even serve good nasi lemak while you wait! The staff are always friendly, and I really appreciate that they genuinely look into any issues I have. While they haven't completely eliminated a persistent vibration in my driver's door yet, their effort and care are good enough for me. Highly recommend them for their consistent service over the years!

Warranty claim

Thank you. Noise symptom resolved

Fantastic Service

Hope can get more choice of food while waiting for the car to be completed

Keep it up

Thank you for always taking care of the car

Truly professional and reliable service — highly recommended!

Overall rating of the dealer (verified): Special thanks to Mr Teo for the excellent service throughout our new collection of JT Automation’s VW Touareg. Everything was handled smoothly and efficiently, and the whole process was completed within 7 days as per our expectation. Truly professional and reliable service — highly recommended!

Servis yg memuaskan.

Servis yang memuaskan. Tiada masalah. Tahniah

keep it up!

Staff servis sangat membantu apabila dalam waktu kecemasan. Walaupun mengambil masa untuk checking atau servis mereka masih usaha untuk tolong siapkan kereta paling awal yang mungkin. Terima Kasih and good teamwork.

VW Skudai

Untuk servis kereta tiada masalah. Cuma kalau ada buat penukaran barang agak lama kerana barang perlu masuk order dan kene tunggu sampai agak mengambil masa. Kesuluruhan okay. Terus maju staff VW Skudai.

Weekend Service

They managed to help me squeeze in for a Saturday servicing as I am working on weekdays and have no time. Keep up the good work team and thank you for accommodating to my schedule