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Okuan Otomobil, Kuantan
97%
Okuan Otomobil, Kuantan
Lot 2104, Jalan Beserah
,
25300 Kuantan
Contact
Brand contracts
Opening hours
Location
Sale
Service
Reviews
5 Stars
(97)
4 Stars
(6)
3 Stars
(0)
2 Stars
(2)
1 Star
(1)
Satisfaction
Overall satisfaction with the dealer services (verified reviews).
Satisfaction
Customer care
Satisfaction in general with the customer service provided by the employees.
Customer care
Organisation
Overall satisfaction with the way things were organised by the Dealer.
Organisation
Competence
Overall satisfaction with the advice received from the staff at the Dealer.
Details
Competence
Vehicle satisfaction
Satisfaction with the current vehicle.
Vehicle satisfaction
dealer-detail.overview.EXPLANATION_MY
dealer-detail.description.EXPLANATION_MY
dealer-detail.overview.EXPLANATION_MY
Recommendation
Dealer recommendation
Recommendation
106
Reviews
1
answered
1/8/2025
BINTI CHE AMZAH @ HAMZAH F.
verified rating
Great service
Fahrzeugkauf
1/4/2025
BIN MUHAMAD L.
verified rating
RECOMMEND BRAND
SATISFIED AND ENJOY THE MACHINE
Fahrzeugkauf
1/4/2025
BINTI DIN N.
verified rating
Awesome Tiguan at Okuan Kuantan
Overall assessment of the dealer (verified): Always nice to the customers. awesome.
Fahrzeugkauf
12/31/2024
BIN MUDA M.
verified rating
5
Reparatur
12/28/2024
BIN ANUAWAR A.
verified rating
Very good
Service
Reparatur
§57a-Begutachtung (Pickerl)
12/24/2024
BIN DOLAH S.
verified rating
Servis dan kerja yang dijalankan sangat bagus.
Service
12/20/2024
BIN MOHAMAD YUSOFF A.
verified rating
VW Kuantan
Friendly and good service, everything went smoothly. Thank you
Service
12/20/2024
BINTI MUHAMAD F.
verified rating
Overall good service
Service
12/16/2024
BIN MOHD.ANIF M.
verified rating
Bad experience
Overall assessment of the dealer (verified): Your coating/PPF panel Yap Cash & Carry Sdn Bhd was rude, uncooperative, and did a lousy job installing my PPF. There was sand under the layer, parts of it was not sealed properly and they told me it was "normal". I had to resend the car twice in two days to redo before everything was satisfactory. A waste of my precious time. Customer care: Average. Not good not bad. Organization: I came to collect my brand new car after 3 weeks of settling RM85k downpayment only to receive a car that looks worn out. Front chrome grill had watermarks. Roof bar had terrible watermarks. Wiper was expired. I lost the excitement of getting a brand new car. Bad experience.
Fahrzeugkauf
12/12/2024
BINTI SA'AT N.
verified rating
good
Keine Antwort
12/11/2024
LEA WAY K.
verified rating
VW Allspace Tiguan Elegance
Overall assessment of the dealer (verified): quality
Fahrzeugkauf
12/9/2024
BINTI YUSUF S.
verified rating
5
Overall assessment of the dealer (verified): Good knowledge
Fahrzeugkauf