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Okuan Otomobil, Kuantan

Okuan Otomobil, Kuantan

4.9

98%

206 Reviews

Lot 2104, Jalan Beserah

25300 Kuantan


Volkswagen

Sale

Service

Reviews

5 Stars

 

(188)

4 Stars

 

(12)

3 Stars

 

(4)

2 Stars

 

(1)

1 Star

 

(1)

Satisfaction

4.87

Customer care

4.87

Organisation

4.88

Competence

4.87

Vehicle satisfaction

4.81

Recommendation

4.89

dealer-detail.overview.EXPLANATION_MY

4.90

More metrics

1
Volkswagen

2 stars only

Customer care: Lambat beri penjelasan dan jawapan tidak memuaskan Repair quality: Proses pembaikian terlalu lama iaitu lebih kurang 38 hari baru siap dibaiki Organization: Sangat tidak memuaskan

Auto liegengeblieben (nicht mehr fahrtüchtig)

Reparatur

Bin Engku Alwi T.
2/19/2024
5
Volkswagen

VW Kuantan

Good service from VW Kuantan

Service

BINTI MOHD NOOR N.
2/17/2024
5
Volkswagen

Good

Service is ok, able to found out my car problem.

Service

KAM SING T.
2/17/2024
5
Volkswagen

10

Overall assessment of the dealer (verified): Sales personnel and staff are helpful and friendly

Fahrzeugkauf

KIN WING G.
2/7/2024
5
Volkswagen

Gold star!!

Overall assessment of the dealer (verified): They tried they best to please me as their client by going the extra miles to make my car purchase experience memorable & more importantly assist me throughout the steps. I genuinely felt appreciated!

Fahrzeugkauf

BIN WAN ZAINAL SHUKRI W.
1/31/2024
4
Volkswagen

MK7 VW GOLF 1.4

Overall assessment of the dealer (verified): In general, I satisfied with the services. My regular visits due to my appointments and some fixing and services on my car familiarized me with the ethics and business culture of this company.

Zubehöreinbau

§57a-Begutachtung (Pickerl)

Service

BINTI HASHIM R.
1/24/2024
5
Volkswagen

Good

Always giving a good service to customer.

Service

KOK HUA N.
1/13/2024
5
Volkswagen

Good

Service

BINTI RAZALI A.
1/3/2024
5
Volkswagen

VW Kuantan

As usual, good services provided by VW Kuantan.

§57a-Begutachtung (Pickerl)

KOK HUA N.
1/3/2024
5
Volkswagen

5 STAR

5 STAR

Fahrzeugkauf

company I.
1/3/2024
5
Volkswagen

I hope I can get a gift when I go to maintain my car

§57a-Begutachtung (Pickerl)

CHEA BOON K.
1/2/2024
5
Volkswagen

ITS IN THE NAME

Overall assessment of the dealer (verified): PROFESSIONAL STAFF FROM THE SALESPERSON UP UNTIL MANAGEMENT EVEN MECHANICS

§57a-Begutachtung (Pickerl)

Reparatur

Elektronisches Problem (Infotainment, Konnektivität, Software Update etc.)

Service

BIN ROESLAN M.
12/29/2023