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Okuan Otomobil, Kuantan

Okuan Otomobil, Kuantan

4.8

98%

303 Reviews

Lot 2104, Jalan Beserah

25300 Kuantan


Volkswagen

Sale

Service

Reviews

5 Stars

 

(267)

4 Stars

 

(30)

3 Stars

 

(3)

2 Stars

 

(0)

1 Star

 

(3)

Satisfaction

4.83

Customer care

4.85

Organisation

4.83

Competence

4.89

Vehicle satisfaction

4.81

dealer-detail.overview.EXPLANATION_MY

4.82

Recommendation

4.95

More metrics

5
Volkswagen

5 ⭐️

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

BINTI ABDUL HAMID H.
12/2/2022
5
Volkswagen

5/5

Overall assessment of the dealer (verified): Layanan baik dari staff okuan

Routinemäßige Inspektion - Wartungsarbeiten

BINTI MOHD FAUZI SHARIF R.
12/2/2022
5
Volkswagen

GOOD SERVICE, GREAT CAR

OVERALL EXPERIENCE IS OK

Routinemäßige Inspektion - Wartungsarbeiten

BIN ZURKIPLE M.
11/30/2022
5
Volkswagen

Excellent

BINTI ABDUL KARIM K.
11/28/2022
5
Volkswagen

VW Kuantan Service Centre

Overall assessment of the dealer (verified): Quickly and carefully solved the problem

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

Zubehöreinbau

RAJAN J.
11/25/2022
5
Volkswagen

5 star

MUNIANDY S.
11/21/2022
5
Volkswagen

Good

Overall assessment of the dealer (verified): Because customer service provide good and best quality

Fahrzeugkauf

BIN MOHAMED M.
11/21/2022
5
Volkswagen

Excellent overall experience

Overall assessment of the dealer (verified): Danial is a fantastic client servicing staff. He is responsive, understanding and always one step ahead to help me with the process. I would give 6 stars if the system allows.

Fahrzeugkauf

KANG MING M.
11/18/2022
4
Volkswagen

Experience from 20th service

Overall assessment of the dealer (verified): The workmanship, parts used, care and interfacing with the service advisor regarding issues on my car are part of good experience. However, I felt disappointed after collection of the car and already traveled long distance, there evidence of water ingression on the rear left side floor mat. As for 10 years old car, and noting that such issue is common for this car brand, this issue should have been picked up while the car is in the workshop compound and exposed to rain. This is the only authorized dealer in this region (Kuantan) and I have been regular customer since purchasing the car from this dealer since 2012.

Routinemäßige Inspektion - Wartungsarbeiten

§57a-Begutachtung (Pickerl)

BIN ABDUL RAHMAN A.
11/17/2022
5
Volkswagen

Above expectation

Fahrzeugkauf

BIN WAN YAAKUB W.
11/16/2022
5
Volkswagen

Volkswagen Polo 1.6

Professional and provide highly convenient customer service.

Routinemäßige Inspektion - Wartungsarbeiten

BIN ISMAIL M.
11/13/2022
5
Volkswagen

Good car and services which you can rely on.

Overall assessment of the dealer (verified): Get the thing done in time is important and detail of the works add on where the technician who is willing to show you what the problem occurs.

§57a-Begutachtung (Pickerl)

Routinemäßige Inspektion - Wartungsarbeiten

KHENG HWA C.
11/11/2022