5 ⭐️

5/5

Overall assessment of the dealer (verified): Layanan baik dari staff okuan

GOOD SERVICE, GREAT CAR

OVERALL EXPERIENCE IS OK

Excellent

VW Kuantan Service Centre

Overall assessment of the dealer (verified): Quickly and carefully solved the problem

5 star

Good

Overall assessment of the dealer (verified): Because customer service provide good and best quality

Excellent overall experience

Overall assessment of the dealer (verified): Danial is a fantastic client servicing staff. He is responsive, understanding and always one step ahead to help me with the process. I would give 6 stars if the system allows.

Experience from 20th service

Overall assessment of the dealer (verified): The workmanship, parts used, care and interfacing with the service advisor regarding issues on my car are part of good experience. However, I felt disappointed after collection of the car and already traveled long distance, there evidence of water ingression on the rear left side floor mat. As for 10 years old car, and noting that such issue is common for this car brand, this issue should have been picked up while the car is in the workshop compound and exposed to rain. This is the only authorized dealer in this region (Kuantan) and I have been regular customer since purchasing the car from this dealer since 2012.

Above expectation

Volkswagen Polo 1.6

Professional and provide highly convenient customer service.

Good car and services which you can rely on.

Overall assessment of the dealer (verified): Get the thing done in time is important and detail of the works add on where the technician who is willing to show you what the problem occurs.