N3 Auto, Melaka

overall

Zufriedenheit mit dem Betrieb allgemein (verifizierte Bewertungen).

customer_care

Zufriedenheit generell mit der Kundenbetreuung durch die Mitarbeiter.

site

Zufriedenheit allgemein mit der Organisation im Betrieb.

competence

Zufriedenheit mit der gesamten Beratungsleistung durch die Mitarbeiter?

Wurde der Schaden/die Leistung oder das Problem zur Zufriedenheit behoben/erledigt. Gab es nicht erledigte Schäden bzw. bedarf es einer Wiederholreparatur?

model

Wie zufrieden sind Sie mit Ihrem aktuellen Fahrzeug?

explanation_my

recommend_my

Satisfied service

good service met

5 stars

Overall assessment of the dealer (verified): kerja kamas and cekap

Arteon Terbaik

GOOD CAR

Service

Great to be here

Finally settle my issues

great people I met here

Overall assessment of the dealer (verified): perfect experience with the overall service

100 mark

services

Fahrzeugkauf

Zubehörkauf

Reparatur

§57a-Begutachtung (Pickerl)

Räderwechsel

Rückrufaktion

Software-Update/-Upgrade

Sonstige

Reparatur an Karosserie und Lack

Zubehöreinbau

Auto liegengeblieben (nicht mehr fahrtüchtig)

Sonstiger unvorhergesehener Aufenthalt (z.B. Unfall)

Garantie/Gewährleistung

Letzte Werkstattleistung war unvollständig.

Overall assessment of the dealer (verified): great service

Happy with the sales person overall provide the good service

Terbaik

Dear Ahmad Ismail, we are upset about the rating. We always resolved your concerns without any delay and repeated, no doubt that your Passat B8 has clock for 260,000km in 5 years. According to our Service Advisor who just contacted you just now, the engine light just popped up 1 day ago and you didn’t inform us on the next working day. There are at least 30 components on the engine system may cause engine light on . Without checking , we are unable to rectify and resolve your concern.

same problem always happen even 10x services

Dear Christina, thank you but we do not agree with your feedback. For this unfortunate engine issue happened after your vehicle warranty has expired, we had given our 100% support to you in term of Parts Discount, Labors Discount and Courtesy car from the day you sent in your vehicle. We also helped you to apply for Volkswagen Malaysia and Volkswagen Germany goodwill for the engine defect, which you have rejected the offer and solution recommended by us. We trust that we have done our very best in resolving your issue.

Repair quality: Expertise is lacking on own machine.

Expertise lacking

Dear Julian Roberts. Good to hear that you only paying RM193.00 for 4th major service, one of the luckiest Tiguan in Malaysia came with 5 years free service package. Thank you.

Organization: Received call and mention that estimated cost around RM4k++. But end of service RM193.

N3 Auto, Melaka

N3 Auto, Melaka

N3 Auto, Melaka

Reviews

Satisfaction

Satisfaction

Customer care

Customer care

Organisation

Organisation

Competence

Competence

Vehicle satisfaction

Vehicle satisfaction

dealer-detail.overview.EXPLANATION_MY

dealer-detail.overview.EXPLANATION_MY

Recommendation

Recommendation