Promises Well Kept

Overall rating of the dealer (verified): Great explanation of the situation, quick resolution and prompt response to my car's faulty. I collected my car the next day! Friendly staff. Compassionate and understanding.

Excellent Service and Very Professional Staff

Overall rating of the dealer (verified): Great service and very friendly staff! Fast, professional, and reliable. Highly recommended!

Highly satisfied with my service visit

Overall rating of the dealer (verified): Took my car in for service and the whole experience was excellent. Very friendly staff, efficient service and good quality work all round.

A statisfying experience

good service, very satisfield

Feedback

Overall rating of the dealer (verified): Ok la Organization: Can be better & faster Repair quality: Can be better & faster

Exceptional Service and Technical Expertise – Highly Recommended!

I took my Audi Q5 (2.0 TFSI Quattro) to Kota Bumi Audi Service Centre for a series of major mechanical and transmission services, and I couldn't be happier with the results! A special thanks to Eddie, my Service Advisor. Eddie demonstrated outstanding professionalism, technical honesty, and great customer care throughout the entire process. He listened carefully to all my concerns, helped refine the quote to focus strictly on necessary repairs, and kept me updated every step of the way. The workshop team performed a full ZF 8HP gearbox and differential fluid service, replaced the front brake rotors, solved a level sensor issue, and replaced the high-pressure fuel pump gasket. The car drives like it just rolled off the showroom floor, the gear shifts are silky smooth, braking is immediate and vibration-free, and the mechanical noise is completely gone. If you own an Audi in Sabah and want official, transparent, and top-tier service, ask for Eddie at Kota Bumi. Worth every ringgit!

Yearly Car Servicing

Overall rating of the dealer (verified): Service was fast, explainations was detailed, staff were friendly

Satisfied with Kota Bumi, Kota Kinabalu

As a girl who does not know about car, they really explain to me well and also telling me the consequences for everything. They fix it really fast too. After finishing their work, they do a test drive to ensure that the condition of the car is okay and see if the car needs some fixing.

Customer Focused

Overall rating of the dealer (verified): Immediate customer attention and ability to accurately address the cause of damage

Helpful and genuine staff and services

Overall rating of the dealer (verified): The staff are helpful and willing to go extra mile. They also work according to the budget. Only thing was the service/ repair took too long

Excellent Service

Overall rating of the dealer (verified): Service and follow ups from the sales person.

All the staff are very friendly and polite, I like this kind of service

All the staff are very friendly and polite, I like this kind of service