Return
Goh Brothers Motor, Juru
99%
Goh Brothers Motor, Juru
1874,Lorong IKS Bukit Tengah, Taman IKS Bukit Tengah
,
14000 Bukit Mertajam Bukit Mertajam
Contact
Brand contracts
Opening hours
Location
Sale
Service
Reviews
5 Stars
(621)
4 Stars
(46)
3 Stars
(3)
2 Stars
(0)
1 Star
(4)
Satisfaction
Overall satisfaction with the dealer services (verified reviews).
Satisfaction
Customer care
Satisfaction in general with the customer service provided by the employees.
Customer care
Organisation
Overall satisfaction with the way things were organised by the Dealer.
Organisation
Competence
Overall satisfaction with the advice received from the staff at the Dealer.
Details
Competence
Vehicle satisfaction
Satisfaction with the current vehicle.
Vehicle satisfaction
dealer-detail.overview.EXPLANATION_MY
dealer-detail.description.EXPLANATION_MY
dealer-detail.overview.EXPLANATION_MY
Recommendation
Dealer recommendation
Recommendation
More metrics
674
Reviews
15
answered
8/15/2022
CHIN YI C.
verified rating
Great service
Overall assessment of the dealer (verified): Experience serviceman & explanation
Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme
8/14/2022
BIN SHAHUL HAMEED M.
verified rating
5star
Overall assessment of the dealer (verified): Good service and friendly SA
Routinemäßige Inspektion - Wartungsarbeiten
8/14/2022
CHIAN SHIN L.
verified rating
Major Service Rm4000
Overall assessment of the dealer (verified): Been asking for fix both front doors noises since January, but the doors noises still exist...
§57a-Begutachtung (Pickerl)
Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme
8/13/2022
SIEW HOON T.
verified rating
Sercice center Juru
Overall assessment of the dealer (verified): Very good service center
Routinemäßige Inspektion - Wartungsarbeiten
8/13/2022
LEE SIAN C.
verified rating
Good service
Routinemäßige Inspektion - Wartungsarbeiten
8/13/2022
LEE CHEANG B.
verified rating
Passat B8
8/12/2022
MAYR W.
verified rating
Good service
Auto liegengeblieben (nicht mehr fahrtüchtig)
Routinemäßige Inspektion - Wartungsarbeiten
8/12/2022
WENG CHEONG T.
verified rating
Excellent
Routinemäßige Inspektion - Wartungsarbeiten
8/12/2022
HOOI AUN L.
verified rating
Excellent
Overall assessment of the dealer (verified): Great vehicle
Routinemäßige Inspektion - Wartungsarbeiten
Räderwechsel
8/12/2022
YIING SHIAN L.
verified rating
Juru volkswagen
Overall assessment of the dealer (verified): Good service
Routinemäßige Inspektion - Wartungsarbeiten
8/12/2022
KHENG HUAT L.
verified rating
Good Job well done
Overall assessment of the dealer (verified): Kind front desk. Got follow up with customer.
Routinemäßige Inspektion - Wartungsarbeiten
8/12/2022
GIM HEE N.
verified rating
My 1st 15km service experience
Customer care: I feel the process can be improved to reduce the wastage of customers waiting time. Overall assessment of the dealer (verified): Room to improve for registration and the explanation of works done. Organization: 1. I had handed my car key to registration counter at 9:50am but then 10:55am only SA called me to the counter to confirm. 1 hour wasted for nothing. SA explained that noone informed him earlier. Obviously communication breakdown between registration and SA. 2. I opted not to have complimentary car wash during registration but it was done as well. SA explained noone informed him. 3. I had requested for a list of works that had been done, SA said cant print at that moment will send me softcopy later. I had waited for 4 days and nothing was send to me. 4. I had called up SC and only a quotation been send to me which i feel not really convincing about the documents given. Since im away outstation since then i have no time for lodge a complaint. Repair quality: No explanation of what works to be done and no list of items done to be given to me.
Routinemäßige Inspektion - Wartungsarbeiten