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Goh Brothers Motor, Juru

Goh Brothers Motor, Juru

4.9

99%

674 Reviews

1874,Lorong IKS Bukit Tengah, Taman IKS Bukit Tengah

14000 Bukit Mertajam Bukit Mertajam


Volkswagen

Sale

Service

Reviews

5 Stars

 

(621)

4 Stars

 

(46)

3 Stars

 

(3)

2 Stars

 

(0)

1 Star

 

(4)

Satisfaction

4.90

Customer care

4.92

Organisation

4.90

Competence

4.93

Vehicle satisfaction

4.82

dealer-detail.overview.EXPLANATION_MY

4.85

Recommendation

5.00

More metrics

5
Volkswagen

Great service

Overall assessment of the dealer (verified): Experience serviceman & explanation

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

CHIN YI C.
8/15/2022
5
Volkswagen

5star

Overall assessment of the dealer (verified): Good service and friendly SA

Routinemäßige Inspektion - Wartungsarbeiten

BIN SHAHUL HAMEED M.
8/14/2022
5
Volkswagen

Major Service Rm4000

Overall assessment of the dealer (verified): Been asking for fix both front doors noises since January, but the doors noises still exist...

§57a-Begutachtung (Pickerl)

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

CHIAN SHIN L.
8/14/2022
5
Volkswagen

Sercice center Juru

Overall assessment of the dealer (verified): Very good service center

Routinemäßige Inspektion - Wartungsarbeiten

SIEW HOON T.
8/13/2022
5
Volkswagen

Good service

Routinemäßige Inspektion - Wartungsarbeiten

LEE SIAN C.
8/13/2022
5
Volkswagen

Passat B8

LEE CHEANG B.
8/13/2022
5
Volkswagen

Good service

Auto liegengeblieben (nicht mehr fahrtüchtig)

Routinemäßige Inspektion - Wartungsarbeiten

MAYR W.
8/12/2022
5
Volkswagen

Excellent

Routinemäßige Inspektion - Wartungsarbeiten

WENG CHEONG T.
8/12/2022
5
Volkswagen

Excellent

Overall assessment of the dealer (verified): Great vehicle

Routinemäßige Inspektion - Wartungsarbeiten

Räderwechsel

HOOI AUN L.
8/12/2022
5
Volkswagen

Juru volkswagen

Overall assessment of the dealer (verified): Good service

Routinemäßige Inspektion - Wartungsarbeiten

YIING SHIAN L.
8/12/2022
5
Volkswagen

Good Job well done

Overall assessment of the dealer (verified): Kind front desk. Got follow up with customer.

Routinemäßige Inspektion - Wartungsarbeiten

KHENG HUAT L.
8/12/2022
4
Volkswagen

My 1st 15km service experience

Customer care: I feel the process can be improved to reduce the wastage of customers waiting time. Overall assessment of the dealer (verified): Room to improve for registration and the explanation of works done. Organization: 1. I had handed my car key to registration counter at 9:50am but then 10:55am only SA called me to the counter to confirm. 1 hour wasted for nothing. SA explained that noone informed him earlier. Obviously communication breakdown between registration and SA. 2. I opted not to have complimentary car wash during registration but it was done as well. SA explained noone informed him. 3. I had requested for a list of works that had been done, SA said cant print at that moment will send me softcopy later. I had waited for 4 days and nothing was send to me. 4. I had called up SC and only a quotation been send to me which i feel not really convincing about the documents given. Since im away outstation since then i have no time for lodge a complaint. Repair quality: No explanation of what works to be done and no list of items done to be given to me.

Routinemäßige Inspektion - Wartungsarbeiten

GIM HEE N.
8/12/2022