Great car service from F.A. Wagen on my VW Tiguen

Overall rating of the dealer (verified): Overall good service, from booking, to car service etc...and transparent on the repairs/costs etc.

Improvement

Overall rating of the dealer (verified): No customer waiting lounge. Even honda have lounge while waiting. Organization: I need to call few times for an appointment. Sometimes i get my sales person to arrange.

Good job

Good service adviser. Very proactive Mr Kannan.

Satisfactory service

Overall rating of the dealer (verified): There were no issue post after service which is important.

OK la

Overall rating of the dealer (verified): repeated issues Repair quality: the engine oil was on some parts of the engine

Good customer service

Overall rating of the dealer (verified): Good customer service and explain with care.

Very Satisfied / Excellent

Overall rating of the dealer (verified): My service advisor Ian was attentive and meticulous. Keep it up!

Very good

Overall rating of the dealer (verified): The person attending to me was very clear in his explanation on what needed to be replaced.

Excellent VW service centre

Overall rating of the dealer (verified): Service was good from start to finish

VW Sri Hartamas has good service and response

Overall rating of the dealer (verified): MR. Kannan was very helpful! All the staff attends to your needs

Consistency of service quality

Overall rating of the dealer (verified) I got to know my Service Advisor, Mr Ian Lau, over the years. That helps with confidence in servicing my car. There is also good team work at the workshop. That is very reassuring.

Top Service at VW Sri Hartamas

Overall rating of the dealer (verified): Walked in Sri Hartamas, and was assisted by Brian. Great personality, never pushy, showed us a lot on the car. easy to make decision, placed booking right away.