Outstanding Dealership Service and Great Comfort!

Overall rating of the dealer (verified): Excellent experience! I arrived at 8:30 AM and was provided with a simple light breakfast, including a packet of nasi lemak and free hot coffee. The customer lounge is very comfortable to relax in. Although the receptionist initially estimated a 3-hour wait, my car was ready in just about 2 hours. The front desk staff were extremely welcoming, polite, and greeted me with warm smiles. Highly recommended!

Improvement suggestion

I would like to suggest improving the ventilation in the waiting lounge, as the air can feel quite stagnant and uncomfortable

Waiting For Repair

Noticed the waiting area is feeling a bit stuffy

Tiguan service rate

Overall rating of the dealer (verified): Warmly welcomed by the staff. Clear and transparent explanation and quick service

Fast and friendly services

Overall rating of the dealer (verified): The services is professional and friendly staff.

VW Tiguan Service

Very good experience with the all team.

Routine car service

Overall rating of the dealer (verified): The waiting area was quite warm, even after 2 hours. If breakfast is provided would be much appreciated.

I am very satisfied and Happy with the overall new car purchase experience.Good job

Overall rating of the dealer (verified): The service provided by the dealership was professional, friendly, and efficient. The sales consultant was very helpful and guided me throughout the entire process, making the purchase smooth and enjoyable. I am happy with the service and would definitely recommend the dealership to others.

Satisfied with your excellent service

Overall rating of the dealer (verified): Customer service is an attitude, and yours is truly remarkable. Recomended to sales consultant Fazilah Othman Thank you.

Highly Recommended

Overall rating of the dealer (verified): We are really happy whit the execellent service provided by Mr. kalai kumar . he has done a very professional job and was extremely helpful, friendly,and attentive throughout the process. Thank you Mr.Kalai kumar, for your great custimer service and support. Highly recommended.

Windscreen Replacement

The process for windscreen claim very smooth and fast.

Friendly Front Liners ( VW Skudai)

I will definitely return here for the maintenance and repair work, as the service is excellent. However, the customer waiting area could use some improvements. Specifically, adding Wi-Fi access and addressing the weak air conditioning would make the wait much more comfortable.