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F.A Wagen, Skudai

F.A Wagen, Skudai

4.8

98%

512 Reviews

No. 10C, 5 ½ Mile, Jalan Skudai, Tampoi,

81200 Johor Bharu


Volkswagen

Sale

Service

Reviews

5 Stars

 

(453)

4 Stars

 

(42)

3 Stars

 

(9)

2 Stars

 

(4)

1 Star

 

(4)

Satisfaction

4.83

Customer care

4.84

Organisation

4.83

Competence

4.88

Vehicle satisfaction

4.78

Recommendation

5.00

dealer-detail.overview.EXPLANATION_MY

4.78

More metrics

5
Volkswagen

Thank you Miss FAZILAH and VOLKSWAGEN

Overall assessment of the dealer (verified): Such a wonderful customer services. Special thanks to miss FAZILAH, who gave wonderful explanation and be a great dealer with a lot of knowledge about her brand(VOLKSWAGEN). Me and my family very satisfied with her service. At the same time I would like to recommend VOLKSWAGEN FAMILY to recognise her with some award or something, such a talented dealer. Overall it was fulfilling deal.

Fahrzeugkauf

VIJAYANDREN A.
8/15/2022
3
Volkswagen

TIGUAN 1.4

Overall assessment of the dealer (verified): again the customer care people need to be trained for quality service Customer care: Your customer service personal needs a lot of training on how to handle customers. Very rigid and not friendly at all. The customer service manager and assistant have to handle customer like me especially as I need answers for my car problem. This not the my first car and I do have experience in Toyota, Honda and Mercedes service centre . Plus u really need to make the waiting area more comfortable with drinks and so on. I know you have a water dispenser and hot drink machine. Please do visit your competitor and gauge their capabilities in customer service. PLUS MY NAME IS SHAHRIQ , please spend some time getting customer name and details right !!!!!

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

Routinemäßige Inspektion - Wartungsarbeiten

AL PINE UTILITY SERVICES SDN BHD S.
8/15/2022
5
Volkswagen

5

Organization: Arrange some snacks for waiting time

§57a-Begutachtung (Pickerl)

A/L ARUMUGAM G.
8/12/2022
5
Volkswagen

Superb good

Overall assessment of the dealer (verified): Well explain

Routinemäßige Inspektion - Wartungsarbeiten

M. R.
8/12/2022
5
Volkswagen

Happy

Overall assessment of the dealer (verified): happy

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

GAK LAN L.
8/12/2022
5
Volkswagen

u will get back what u give. ⭐️⭐️⭐️⭐️⭐️

Overall assessment of the dealer (verified): Very good

Sonstiger unvorhergesehener Aufenthalt (z.B. Unfall)

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

Routinemäßige Inspektion - Wartungsarbeiten

§57a-Begutachtung (Pickerl)

BINTI OMAR F.
8/12/2022
4
Volkswagen

Satisfaction guarantee

Thanks for everything! From security, service advisor and technician who handle my car.... Satisfied with the service!

§57a-Begutachtung (Pickerl)

Zubehöreinbau

Routinemäßige Inspektion - Wartungsarbeiten

BIN ANUAR M.
8/12/2022
5
Volkswagen

Professional

Overall assessment of the dealer (verified): Kept me updated on all aspects of the job done

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

§57a-Begutachtung (Pickerl)

JAMES J.
8/12/2022
5
Volkswagen

Excellent

Overall assessment of the dealer (verified): Good Customer Service by your SA Very detailed explanation by your Technician

§57a-Begutachtung (Pickerl)

BIN A HAMID I.
8/12/2022
5
Volkswagen

car purchasing

Overall assessment of the dealer (verified): extremely helpful and simple to work with sales consultant

Fahrzeugkauf

MOHD AZWAN B.
8/11/2022
5
Volkswagen

The Best for Johor VW Lover

Overall assessment of the dealer (verified): Love continental vibes

Fahrzeugkauf

AHMAD MUBARAK B.
8/10/2022
5
Volkswagen

Pleasant experience

Overall assessment of the dealer (verified): Thanks to Mr Murugan Excellent service Easy to work and deal with

Fahrzeugkauf

ISNUL HADY B.
8/10/2022