Return
F.A Wagen, Skudai
98%
F.A Wagen, Skudai
No. 10C, 5 ½ Mile, Jalan Skudai, Tampoi,
,
81200 Johor Bharu
Contact
Brand contracts
Opening hours
Location
Sale
Service
Reviews
5 Stars
(453)
4 Stars
(42)
3 Stars
(9)
2 Stars
(4)
1 Star
(4)
Satisfaction
Overall satisfaction with the dealer services (verified reviews).
Satisfaction
Customer care
Satisfaction in general with the customer service provided by the employees.
Customer care
Organisation
Overall satisfaction with the way things were organised by the Dealer.
Organisation
Competence
Overall satisfaction with the advice received from the staff at the Dealer.
Details
Competence
Vehicle satisfaction
Satisfaction with the current vehicle.
Vehicle satisfaction
Recommendation
Dealer recommendation
Recommendation
dealer-detail.overview.EXPLANATION_MY
dealer-detail.description.EXPLANATION_MY
dealer-detail.overview.EXPLANATION_MY
More metrics
512
Reviews
25
answered
8/15/2022
VIJAYANDREN A.
verified rating
Thank you Miss FAZILAH and VOLKSWAGEN
Overall assessment of the dealer (verified): Such a wonderful customer services. Special thanks to miss FAZILAH, who gave wonderful explanation and be a great dealer with a lot of knowledge about her brand(VOLKSWAGEN). Me and my family very satisfied with her service. At the same time I would like to recommend VOLKSWAGEN FAMILY to recognise her with some award or something, such a talented dealer. Overall it was fulfilling deal.
Fahrzeugkauf
8/15/2022
AL PINE UTILITY SERVICES SDN BHD S.
verified rating
TIGUAN 1.4
Overall assessment of the dealer (verified): again the customer care people need to be trained for quality service Customer care: Your customer service personal needs a lot of training on how to handle customers. Very rigid and not friendly at all. The customer service manager and assistant have to handle customer like me especially as I need answers for my car problem. This not the my first car and I do have experience in Toyota, Honda and Mercedes service centre . Plus u really need to make the waiting area more comfortable with drinks and so on. I know you have a water dispenser and hot drink machine. Please do visit your competitor and gauge their capabilities in customer service. PLUS MY NAME IS SHAHRIQ , please spend some time getting customer name and details right !!!!!
Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme
Routinemäßige Inspektion - Wartungsarbeiten
8/12/2022
A/L ARUMUGAM G.
verified rating
Dealer replied
5
Organization: Arrange some snacks for waiting time
§57a-Begutachtung (Pickerl)
8/12/2022
M. R.
verified rating
Superb good
Overall assessment of the dealer (verified): Well explain
Routinemäßige Inspektion - Wartungsarbeiten
8/12/2022
GAK LAN L.
verified rating
Happy
Overall assessment of the dealer (verified): happy
Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme
8/12/2022
BINTI OMAR F.
verified rating
u will get back what u give. ⭐️⭐️⭐️⭐️⭐️
Overall assessment of the dealer (verified): Very good
Sonstiger unvorhergesehener Aufenthalt (z.B. Unfall)
Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme
Routinemäßige Inspektion - Wartungsarbeiten
§57a-Begutachtung (Pickerl)
8/12/2022
BIN ANUAR M.
verified rating
Satisfaction guarantee
Thanks for everything! From security, service advisor and technician who handle my car.... Satisfied with the service!
§57a-Begutachtung (Pickerl)
Zubehöreinbau
Routinemäßige Inspektion - Wartungsarbeiten
8/12/2022
JAMES J.
verified rating
Professional
Overall assessment of the dealer (verified): Kept me updated on all aspects of the job done
Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme
§57a-Begutachtung (Pickerl)
8/12/2022
BIN A HAMID I.
verified rating
Excellent
Overall assessment of the dealer (verified): Good Customer Service by your SA Very detailed explanation by your Technician
§57a-Begutachtung (Pickerl)
8/11/2022
MOHD AZWAN B.
verified rating
car purchasing
Overall assessment of the dealer (verified): extremely helpful and simple to work with sales consultant
Fahrzeugkauf
8/10/2022
AHMAD MUBARAK B.
verified rating
The Best for Johor VW Lover
Overall assessment of the dealer (verified): Love continental vibes
Fahrzeugkauf
8/10/2022
ISNUL HADY B.
verified rating
Pleasant experience
Overall assessment of the dealer (verified): Thanks to Mr Murugan Excellent service Easy to work and deal with
Fahrzeugkauf