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MHV Autohaus, Gombak

MHV Autohaus, Gombak

4.9

99%

761 Reviews

Lot 314, Batu 3 ¾, Jalan Gombak

53000 Kuala Lumpur


Volkswagen

Sale

Service

Reviews

5 Stars

 

(700)

4 Stars

 

(56)

3 Stars

 

(2)

2 Stars

 

(2)

1 Star

 

(1)

Satisfaction

4.91

Customer care

4.94

Organisation

4.93

Competence

4.93

Vehicle satisfaction

4.71

Recommendation

4.99

dealer-detail.overview.EXPLANATION_MY

4.91

More metrics

5
Volkswagen

5

Overall assessment of the dealer (verified): Promptly reply

§57a-Begutachtung (Pickerl)

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

YEN CHAUN K.
8/15/2022
5
Volkswagen

Good job

Friendly staff , comfortable waiting / reading space. Job done..

§57a-Begutachtung (Pickerl)

WENG HENG Y.
8/15/2022
5
Volkswagen

Best Service In Town

Overall assessment of the dealer (verified): My request was delivered with perfection

Auto liegengeblieben (nicht mehr fahrtüchtig)

KEAN POH O.
8/13/2022
4
Volkswagen

VW best service center

Overall assessment of the dealer (verified): The customer experience quite good.

Routinemäßige Inspektion - Wartungsarbeiten

BIN MOHD JAMIN S.
8/13/2022
5
Volkswagen

Very good service.. no mechatronic problem anymore. I give 10 stars for MHV gombak

Routinemäßige Inspektion - Wartungsarbeiten

BIN NAJARUDDIN M.
8/12/2022
5
Volkswagen

Near perfect

Overall assessment of the dealer (verified): I know my car is on the good hand to take care

Routinemäßige Inspektion - Wartungsarbeiten

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

Software-Update/-Upgrade

MUHAMMAD AFFIQ B.
8/10/2022
5
Volkswagen

Extremely poor sales guy but excellent after sales

Customer care: I am not very satisfy with sales team but after sales service was excellent. Overall assessment of the dealer (verified): Please educate the sales guys the way to treat customer when doing customer service! The way ‘HE’ act is totally unacceptable!

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

CHORNG SHENQ S.
8/10/2022
5
Volkswagen

Superb

Overall assessment of the dealer (verified): Warm welcome, we'll explained, delivered timely

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

HAFAZIL B.
8/7/2022
5
Volkswagen

Better

Overall assessment of the dealer (verified): Good skill & communication by experience staff. Well looking and recommended. Keep it up. Best team in there.

§57a-Begutachtung (Pickerl)

MOHD HISHAMUDDIN B.
8/6/2022
5
Volkswagen

My 4th VW-Repeating Volkswagen owner buyer since 2011

Overall assessment of the dealer (verified): Works performed was according to agreed service job sheet. Technician team was doing the extra miles checking to ensure car is in good condition and top notch quality ensuring safety and road worthiness. Communication and quick feedback response from front customer service to service advisor Mr Lua all is very efficient. Thumbs up to the team for the good service experience.

Routinemäßige Inspektion - Wartungsarbeiten

ZHUN YUEN L.
8/5/2022
5
Volkswagen

good service

Overall assessment of the dealer (verified): car was in good care. the problem rectified in timely manner. good customer service.

IRWAN AHMAD B.
8/5/2022
5
Volkswagen

5 star aftersales service, highly recommended

Overall assessment of the dealer (verified): Very good service advisor, all issue well adressed

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

MUHAMMAD FADHIL B.
8/5/2022