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MHV Autohaus, Gombak

MHV Autohaus, Gombak

4.9

99%

931 Reviews

Lot 314, Batu 3 ¾, Jalan Gombak

53000 Kuala Lumpur


Volkswagen

Sale

Service

Reviews

5 Stars

 

(855)

4 Stars

 

(65)

3 Stars

 

(7)

2 Stars

 

(2)

1 Star

 

(2)

Satisfaction

4.90

Customer care

4.93

Organisation

4.91

Competence

4.93

Vehicle satisfaction

4.70

Recommendation

4.99

dealer-detail.overview.EXPLANATION_MY

4.89

More metrics

5
Volkswagen

Good & Transparent Service

Overall assessment of the dealer (verified): There was no fuss, just dropped my car and waited for them to service it. I was informed by the service person on the items I need to change and how much it costs before I agree to any changes. Provided me a number of things I need to watch out for my car too.

Routinemäßige Inspektion - Wartungsarbeiten

Pei Jin L.
12/2/2022
5
Volkswagen

Pleasant routine service experience

Overall assessment of the dealer (verified): The new SA (can't recall the name) is quite proactive. I like his enthusiasm. On top of that, the very helpful Mr John, the after sales service manager, assured me that a new software is coming soon and will resolve the Bluetooth and software issues with the radio.

Singh H.
12/2/2022
5
Volkswagen

Acceptable

Overall assessment of the dealer (verified): Fast service, and car is ready when i arrived to collect the car. Cleanly washed as well.

§57a-Begutachtung (Pickerl)

Routinemäßige Inspektion - Wartungsarbeiten

Chien Chong L.
12/2/2022
5
Volkswagen

The best dealer in KL

Overall assessment of the dealer (verified): I love the services staff provided

§57a-Begutachtung (Pickerl)

Bin Che Hamzah H.
12/2/2022
5
Volkswagen

Amir B7 Rating

Overall assessment of the dealer (verified): Easy in easy out. Everything were done smoothly. Except for prices were a wee bit too expensive.. Haha

§57a-Begutachtung (Pickerl)

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

Routinemäßige Inspektion - Wartungsarbeiten

Amir Alzahari M.
12/2/2022
5
Volkswagen

5 out of 5

Overall assessment of the dealer (verified): The PIC very helpful and friendly.

Routinemäßige Inspektion - Wartungsarbeiten

Bin Mohd Yusof M.
12/2/2022
5
Volkswagen

Very recommended, nice place, comfy.

Overall assessment of the dealer (verified): Very friendly and very fast respond.

Zubehöreinbau

Bin Ahmad Hussin N.
12/2/2022
5
Volkswagen

Fast Delivery

Overall assessment of the dealer (verified): Fast Delivery & Good Service

Fahrzeugkauf

A/L EH POR S.
12/2/2022
5
Volkswagen

performance hot hatch and i love it

Fahrzeugkauf

BIN IBRAHIM I.
12/1/2022
5
Volkswagen

good hospitality frpm Mr Mazlin and Volkswagen Gombak

Fahrzeugkauf

BT IBRAHIM W.
12/1/2022
5
Volkswagen

Grateful

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

Wei Kiat L.
11/30/2022
3
Volkswagen

Room for improvement

Customer care: Dealer did not provide proper estimate for work completion time and was not proactive to update me. I had to call and find out how long it would take. Organization: Waited for parts almost 2 months. Dealer was not proactive in communication about this.

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

A/l Sathiaseelan V.
11/30/2022