Good & Transparent Service

Overall assessment of the dealer (verified): There was no fuss, just dropped my car and waited for them to service it. I was informed by the service person on the items I need to change and how much it costs before I agree to any changes. Provided me a number of things I need to watch out for my car too.

Pleasant routine service experience

Overall assessment of the dealer (verified): The new SA (can't recall the name) is quite proactive. I like his enthusiasm. On top of that, the very helpful Mr John, the after sales service manager, assured me that a new software is coming soon and will resolve the Bluetooth and software issues with the radio.

Acceptable

Overall assessment of the dealer (verified): Fast service, and car is ready when i arrived to collect the car. Cleanly washed as well.

The best dealer in KL

Overall assessment of the dealer (verified): I love the services staff provided

Amir B7 Rating

Overall assessment of the dealer (verified): Easy in easy out. Everything were done smoothly. Except for prices were a wee bit too expensive.. Haha

5 out of 5

Overall assessment of the dealer (verified): The PIC very helpful and friendly.

Very recommended, nice place, comfy.

Overall assessment of the dealer (verified): Very friendly and very fast respond.

Fast Delivery

Overall assessment of the dealer (verified): Fast Delivery & Good Service

performance hot hatch and i love it

good hospitality frpm Mr Mazlin and Volkswagen Gombak

Grateful

Room for improvement

Customer care: Dealer did not provide proper estimate for work completion time and was not proactive to update me. I had to call and find out how long it would take. Organization: Waited for parts almost 2 months. Dealer was not proactive in communication about this.