Home

Return

MHV Autohaus, Gombak

MHV Autohaus, Gombak

4.9

99%

715 Reviews

Lot 314, Batu 3 ¾, Jalan Gombak

53000 Kuala Lumpur


Volkswagen

Sale

Service

Reviews

5 Stars

 

(658)

4 Stars

 

(52)

3 Stars

 

(2)

2 Stars

 

(2)

1 Star

 

(1)

Satisfaction

4.91

Customer care

4.94

Organisation

4.92

Competence

4.93

Vehicle satisfaction

4.70

dealer-detail.overview.EXPLANATION_MY

4.90

Recommendation

4.99

More metrics

5
Volkswagen

Happy buyer!

Overall assessment of the dealer (verified): Overall assessment of the dealer (verified): Sham was very thorough right from the beginning till delivery of the car. He was patient enough to wait whilst I continue surveying other cars in the market before I made my decision. He definitely made the whole experience hassle free the moment I decided on Passat. Received my car within a week. I am definitely a happy buyer!

Fahrzeugkauf

CHARLOTTE RAMONA M.
6/30/2022
5
Volkswagen

Perfect

It’s always a pleasant experience servicing and replacing parts at WV Gombak. Team and support form the Service Center is excellent

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

RABINDRAN A.
6/29/2022
5
Volkswagen

Friendly and accommodating

Overall assessment of the dealer (verified): Fast processing and delivery

Fahrzeugkauf

MOHD AZLAN B.
6/29/2022
5
Volkswagen

Great job dealer

Overall assessment of the dealer (verified): Good response Fast delivery Easier due Will introduce dealer to my friend & family in future

Fahrzeugkauf

TENG YONG O.
6/29/2022
5
Volkswagen

After sales support

Overall assessment of the dealer (verified): Good hospitality by the SA and Managers Thorough inspection on my car and ensure all details provided are being checked and fixed Good commitment level

Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme

SHAHARULNIZA B.
6/29/2022
4
Volkswagen

Superb

Routinemäßige Inspektion - Wartungsarbeiten

REYN MAHSYAFATAH B.
6/29/2022
5
Volkswagen

Awesome experience

Easy to access, helpful sales rep, pre and post sale services!

Fahrzeugkauf

IRFAN ABDUL HAFIZ B.
6/27/2022
5
Volkswagen

Good

Overall assessment of the dealer (verified): I will recommend and return to the service center, and the officer Mr. Lua was good.

Routinemäßige Inspektion - Wartungsarbeiten

BOON IN T.
6/23/2022
3
Volkswagen

VW Gombak need to improve

Repair quality: Car not fix properly. Car not wash. If need to wash, waiting time another 3 hours. Organization: Because my issue of speed sensor not fix. I already told the Service Advisor that my speed sensor still broken, he test drive for a while and told me the error is gone. It is fix. Following day, same error. I had no choice and go to other SC because I lost trust already with Gombak. And it is fixed. Funny thing is same sensor was broken and i was wondering either they have replace it or not.

§57a-Begutachtung (Pickerl)

Sonstiger unvorhergesehener Aufenthalt (z.B. Unfall)

MUHAMMAD ZAHID B.
6/23/2022
5
Volkswagen

Good service by VW Gombak

Zubehöreinbau

Routinemäßige Inspektion - Wartungsarbeiten

SOON ENG T.
6/22/2022
5
Volkswagen

Best Quality and Performance in its range

Driving experience is superb and lots of power available to accelerate. The gearbox is so smooth during acceleration

Routinemäßige Inspektion - Wartungsarbeiten

JIA HAO C.
6/22/2022
5
Volkswagen

MHV

Overall assessment of the dealer (verified): Satisfy all

Routinemäßige Inspektion - Wartungsarbeiten

AZHAN B.
6/22/2022