Return
MHV Autohaus, Gombak
99%
MHV Autohaus, Gombak
Lot 314, Batu 3 ¾, Jalan Gombak
,
53000 Kuala Lumpur
Contact
Brand contracts
Opening hours
Location
Sale
Service
Reviews
5 Stars
(658)
4 Stars
(52)
3 Stars
(2)
2 Stars
(2)
1 Star
(1)
Satisfaction
Overall satisfaction with the dealer services (verified reviews).
Details
Satisfaction
Customer care
Satisfaction in general with the customer service provided by the employees.
Details
Customer care
Organisation
Overall satisfaction with the way things were organised by the Dealer.
Details
Organisation
Competence
Overall satisfaction with the advice received from the staff at the Dealer.
Details
Competence
Vehicle satisfaction
Satisfaction with the current vehicle.
Details
Vehicle satisfaction
dealer-detail.overview.EXPLANATION_MY
dealer-detail.description.EXPLANATION_MY
Details
dealer-detail.overview.EXPLANATION_MY
Recommendation
Dealer recommendation
Details
Recommendation
More metrics
715
Reviews
14
answered
6/30/2022
CHARLOTTE RAMONA M.
verified rating
Happy buyer!
Overall assessment of the dealer (verified): Overall assessment of the dealer (verified): Sham was very thorough right from the beginning till delivery of the car. He was patient enough to wait whilst I continue surveying other cars in the market before I made my decision. He definitely made the whole experience hassle free the moment I decided on Passat. Received my car within a week. I am definitely a happy buyer!
Fahrzeugkauf
6/29/2022
RABINDRAN A.
verified rating
Perfect
It’s always a pleasant experience servicing and replacing parts at WV Gombak. Team and support form the Service Center is excellent
Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme
6/29/2022
MOHD AZLAN B.
verified rating
Friendly and accommodating
Overall assessment of the dealer (verified): Fast processing and delivery
Fahrzeugkauf
6/29/2022
TENG YONG O.
verified rating
Great job dealer
Overall assessment of the dealer (verified): Good response Fast delivery Easier due Will introduce dealer to my friend & family in future
Fahrzeugkauf
6/29/2022
SHAHARULNIZA B.
verified rating
After sales support
Overall assessment of the dealer (verified): Good hospitality by the SA and Managers Thorough inspection on my car and ensure all details provided are being checked and fixed Good commitment level
Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme
6/29/2022
REYN MAHSYAFATAH B.
verified rating
Superb
Routinemäßige Inspektion - Wartungsarbeiten
6/27/2022
IRFAN ABDUL HAFIZ B.
verified rating
Awesome experience
Easy to access, helpful sales rep, pre and post sale services!
Fahrzeugkauf
6/23/2022
BOON IN T.
verified rating
Good
Overall assessment of the dealer (verified): I will recommend and return to the service center, and the officer Mr. Lua was good.
Routinemäßige Inspektion - Wartungsarbeiten
6/23/2022
MUHAMMAD ZAHID B.
verified rating
Dealer replied
VW Gombak need to improve
Repair quality: Car not fix properly. Car not wash. If need to wash, waiting time another 3 hours. Organization: Because my issue of speed sensor not fix. I already told the Service Advisor that my speed sensor still broken, he test drive for a while and told me the error is gone. It is fix. Following day, same error. I had no choice and go to other SC because I lost trust already with Gombak. And it is fixed. Funny thing is same sensor was broken and i was wondering either they have replace it or not.
§57a-Begutachtung (Pickerl)
Sonstiger unvorhergesehener Aufenthalt (z.B. Unfall)
6/22/2022
SOON ENG T.
verified rating
Good service by VW Gombak
Zubehöreinbau
Routinemäßige Inspektion - Wartungsarbeiten
6/22/2022
JIA HAO C.
verified rating
Best Quality and Performance in its range
Driving experience is superb and lots of power available to accelerate. The gearbox is so smooth during acceleration
Routinemäßige Inspektion - Wartungsarbeiten
6/22/2022
AZHAN B.
verified rating
MHV
Overall assessment of the dealer (verified): Satisfy all
Routinemäßige Inspektion - Wartungsarbeiten