Return
MHV Autohaus, Gombak
99%
MHV Autohaus, Gombak
Lot 314, Batu 3 ¾, Jalan Gombak
,
53000 Kuala Lumpur
Contact
Brand contracts
Opening hours
Location
Sale
Service
Reviews
5 Stars
(700)
4 Stars
(56)
3 Stars
(2)
2 Stars
(2)
1 Star
(1)
Satisfaction
Overall satisfaction with the dealer services (verified reviews).
Satisfaction
Customer care
Satisfaction in general with the customer service provided by the employees.
Customer care
Organisation
Overall satisfaction with the way things were organised by the Dealer.
Organisation
Competence
Overall satisfaction with the advice received from the staff at the Dealer.
Details
Competence
Vehicle satisfaction
Satisfaction with the current vehicle.
Vehicle satisfaction
Recommendation
Dealer recommendation
Recommendation
dealer-detail.overview.EXPLANATION_MY
dealer-detail.description.EXPLANATION_MY
dealer-detail.overview.EXPLANATION_MY
More metrics
761
Reviews
14
answered
8/15/2022
YEN CHAUN K.
verified rating
5
Overall assessment of the dealer (verified): Promptly reply
§57a-Begutachtung (Pickerl)
Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme
8/15/2022
WENG HENG Y.
verified rating
Good job
Friendly staff , comfortable waiting / reading space. Job done..
§57a-Begutachtung (Pickerl)
8/13/2022
KEAN POH O.
verified rating
Best Service In Town
Overall assessment of the dealer (verified): My request was delivered with perfection
Auto liegengeblieben (nicht mehr fahrtüchtig)
8/13/2022
BIN MOHD JAMIN S.
verified rating
VW best service center
Overall assessment of the dealer (verified): The customer experience quite good.
Routinemäßige Inspektion - Wartungsarbeiten
8/12/2022
BIN NAJARUDDIN M.
verified rating
Very good service.. no mechatronic problem anymore. I give 10 stars for MHV gombak
Routinemäßige Inspektion - Wartungsarbeiten
8/10/2022
MUHAMMAD AFFIQ B.
verified rating
Near perfect
Overall assessment of the dealer (verified): I know my car is on the good hand to take care
Routinemäßige Inspektion - Wartungsarbeiten
Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme
Software-Update/-Upgrade
8/10/2022
CHORNG SHENQ S.
verified rating
Extremely poor sales guy but excellent after sales
Customer care: I am not very satisfy with sales team but after sales service was excellent. Overall assessment of the dealer (verified): Please educate the sales guys the way to treat customer when doing customer service! The way ‘HE’ act is totally unacceptable!
Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme
8/7/2022
HAFAZIL B.
verified rating
Superb
Overall assessment of the dealer (verified): Warm welcome, we'll explained, delivered timely
Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme
8/6/2022
MOHD HISHAMUDDIN B.
verified rating
Better
Overall assessment of the dealer (verified): Good skill & communication by experience staff. Well looking and recommended. Keep it up. Best team in there.
§57a-Begutachtung (Pickerl)
8/5/2022
ZHUN YUEN L.
verified rating
My 4th VW-Repeating Volkswagen owner buyer since 2011
Overall assessment of the dealer (verified): Works performed was according to agreed service job sheet. Technician team was doing the extra miles checking to ensure car is in good condition and top notch quality ensuring safety and road worthiness. Communication and quick feedback response from front customer service to service advisor Mr Lua all is very efficient. Thumbs up to the team for the good service experience.
Routinemäßige Inspektion - Wartungsarbeiten
8/5/2022
IRWAN AHMAD B.
verified rating
good service
Overall assessment of the dealer (verified): car was in good care. the problem rectified in timely manner. good customer service.
8/5/2022
MUHAMMAD FADHIL B.
verified rating
5 star aftersales service, highly recommended
Overall assessment of the dealer (verified): Very good service advisor, all issue well adressed
Andere Reparatur oder Beanstandungen, z.B. Elektronikprobleme